The Block Hut offers a 28 day return / exchange policy (from the date of purchase) if the products do not fit or are not exactly what you are looking for.
These products must be just as you found them when your package arrived. Once your order has passed this 28 day period you may not return or exchange your purchase. Any returns or exchanges outside of the 28 day period will not be accepted.
For exchanges within the 28 days period, please contact [email protected]
The purchaser must cover the costs for return delivery and are kindly asked to ensure that returned goods are carefully packed. Purchasers are advised to return goods via recorded delivery as we are unable to refund or exchange goods, which are lost or damaged in the post. The parcel is not our responsibility until we sign for it.
The Block Hut will check any returned items and process refunds within 3 working days of receipt of the returns. This will be minus any postage charges.
The Block Hut
Due to the fact that The Block Hut’s products are all handmade, customers should expect slight variations in terms of patterns and colours. This is a feature of the art of block printing and The Block Hut does not accept returns on the assumption that all items should be identical.